Shipping Policy

🚚 Shipping Policy – Luzei

Thank you for shopping at Luzei!
We’re committed to providing you with a smooth and reliable delivery experience across Pakistan. Please take a moment to review our shipping policy.

⏱️ Order Processing Time

  • All orders are processed within 1 business day after payment or order confirmation.

  • Orders placed on weekends or public holidays will be processed the next working day.

We always aim to dispatch your order as quickly as possible!

📦 Shipping Method

We offer standard shipping via trusted courier partners:

  • TCS

  • M&P

  • Leopards Courier

Once your order is shipped, you will receive a confirmation message with a tracking number to follow your package in real time.

📍 Delivery Time

Estimated delivery time is:

🕒 2–3 working days after order confirmation (location-dependent).
Please note that delivery delays may occasionally occur due to:

  • Weather conditions

  • Remote delivery locations

  • Public holidays

🇵🇰 Shipping Locations

Currently, we only deliver within Pakistan.
For international orders or inquiries, please contact us directly.

💸 Shipping Charges

🎉 Good news! We offer FREE shipping on all orders within Pakistan.
No hidden charges – just straightforward, nationwide delivery.

🔍 Order Tracking

Once your order is dispatched, you'll receive:

  • A tracking ID via SMS/Email/WhatsApp

  • A link to monitor your delivery status

You can always reach out if you need help tracking your parcel.

🏠 Shipping Address Accuracy

Please make sure your shipping address is:

  • Correct

  • Complete (including area, city, and contact number)

📌 Luzei is not responsible for orders sent to incorrectly provided addresses.
Need to update your address? Contact us immediately after placing the order.

📧 Order Confirmation

After placing your order, you’ll receive a confirmation email or WhatsApp message.
Didn't receive one? Check your spam folder or reach out to us.

📞 Need Help?

Our customer support team is here for you.

📧 Email:luzei.shop@gmail.com
📱 WhatsApp: +92 339 9001803

Thank you for choosing Luzei – Pakistan’s Premium Store for Men’s Wallets, Card Holders & Clothing.
We appreciate your trust!